Customer Service Representative - State Farm Agent Team Member
Mandeville
Customer Service Representative - State Farm Agent Team Member
Full Time • Mandeville
Responsive recruiter
Benefits:
- License Reimbursement
- SIMPLE Retirement Plan
- Competitive salary
- Paid time off
- Training & development
Are you outgoing, customer-focused, and enjoy helping people? If so, a career with a State Farm independent contractor agent may be a great fit. State Farm agents market State Farm insurance and financial services products.
About the Role
We’re looking for a dependable, organized professional who takes ownership, communicates well, and brings a positive, solutions-focused attitude to work each day.
As a Customer Service Representative, you’ll help customers, manage daily service needs, and work with the team to keep things running smoothly.
As a Customer Service Representative, you’ll help customers, manage daily service needs, and work with the team to keep things running smoothly.
What You’ll Do
- Assist customers with questions, concerns, and service needs
- Manage priorities and follow through on commitments
- Communicate clearly and professionally
- Take ownership of issues and work toward solutions
- Maintain accurate records and documentation
- Handle challenging situations with patience and composure
- Adapt to changing priorities and know when to ask for help or escalate an issue
What We’re Looking For
You’ll thrive on our team if you are:
Organized & Accountable – You follow through and take ownership.
Professionally Mature – You handle feedback, challenges, and change well.
Emotionally Intelligent – You’re self-aware, respectful, and work well with others.
Positive & Solutions-Oriented – You focus on solutions and moving forward.
A Clear Communicator – You listen, ask questions, and communicate confidently.
Proactive – You see what needs to be done and take initiative.
You’ll thrive on our team if you are:
Organized & Accountable – You follow through and take ownership.
Professionally Mature – You handle feedback, challenges, and change well.
Emotionally Intelligent – You’re self-aware, respectful, and work well with others.
Positive & Solutions-Oriented – You focus on solutions and moving forward.
A Clear Communicator – You listen, ask questions, and communicate confidently.
Proactive – You see what needs to be done and take initiative.
We value people who are dependable, coachable, motivated, and team-oriented.
Qualifications
- Property & Casualty and Life/Health/Accident insurance licenses, or the willingness and ability to obtain them
- Strong organization and time-management skills
- Strong verbal and written communication skills
- Ability to manage multiple priorities and work independently
- Good judgment and professionalism when working with customers and coworkers
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mandeville, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none